You should only purchase items from this website if you have read and agree to the following Terms and Conditions. These Terms and Conditions may occasionally be updated so should be checked whenever placing an order.
Education Customers Products and services shown on this website are only available to Education customers. Education customers include any recognised state or independent educational establishment (e.g. schools, colleges and universities).
Placing Orders Online Upon receipt of your online order, Counterpoint MTC will contact the Finance Officer / Bursar to verify the order and to collect any additional information required. When we ship your goods, an invoice will be sent to your establishment for payment within 14 days. At our discretion, your establishment may be required to pay for all, or a proportion of, any goods or services in advance of any supply.
IMPORTANT: Orders placed online will not be processed until verified by a finance representative from your school.
Placing Orders by Post / Fax After selecting your products online, your school may place an order using its standard ordering processes. When we ship your goods, an invoice will be sent to your establishment for payment within 14 days. At our discretion, your establishment may be required to pay for all, or a proportion of, any goods or services in advance of any supply.
Pricing Please note that prices on this site are shown excluding VAT. Prices and availability may vary. Prices shown on the website may change at any time without notice.
We always attempt to display and describe products on our website accurately, however, customers should always check manufacturers' websites to confirm details before making a purchase.
Product Warranty Unless specified otherwise, all products are supplied with their standard 12 month manufacturer's warranty.
Delivery Delivery costs will be added to all orders and charged at cost. We will always endeavour to keep these to a minimum.
The listing of a product on our website does not always imply that we are currently carrying stock.
Counterpoint MTC will always endeavour to achieve any agreed delivery date, but no liability will be accepted for delay in delivery and no guarantee is given that goods or services will be supplied on a given date.
Please check all goods on receipt before signing for them. If you have any concerns about damage to the packaging, please write 'box damaged' on the courier's sheet. If you are unable to check the goods immediately, please write 'unexamined' on the courier's sheet. Any shortage or damage must be reported in writing (email is sufficient) to ourselves within two days of receipt.
Returns If you feel you need to return goods for any reason, please contact us first, either by email (info@cmtc.co.uk) or by telephone (01903 538844). If items do need to be returned to us, a returns form will be sent for you to complete. Once we have received this back, we will send you a returns tracking number and agree with you the method of shipment.
Order Cancellations If
you would like to cancel your order prior to goods being dispatched,
Counterpoint always request written instruction by email, fax or letter.
Order cancellations cannot be accepted over the telephone. Limitation of Liability Counterpoint MTC, its directors and employees may not be held responsible or liable for any consequential or other indirect damages that result from the information contained on this site. In addition, Counterpoint MTC, its directors and employees may not be held responsible or liable for any failure in the performance of equipment, or for the late delivery of goods or services.
Under no circumstances shall our liability exceed the cost of goods or services supplied. E&OE.
Law All transactions with Counterpoint MTC are subject to UK and European law.
These terms and conditions do not affect your statutory rights.
Counterpoint MTC Ltd. Unit 2, Timberlaine Trading Estate, Decoy Road, Worthing, West Sussex BN14 8ND
